Friday, September 16, 2011

The start of a nightmare

I was looking through my electircity bill that day and a thought came to my mind. Since water is relatively cheaper than electricity, I need to have a better water flow, to save on the electricity bill I'm paying for that extra few minutes of toilet light that I'm on-ing each day. When I moved in to my current place, the water pressure has been low but it was just high enough to prevent us from making a fuss over it.

So, I called PUB and asked if they have a prescribed benchmark for water head (or aka water pressure). Knowing that they are the govt body, I'm sure they have standards for everything.

So I dialed 18002846600 and complained about the low water pressure. Then I was told that for HDB units that is above 5th floor, they fall under HDB, if it is 4th floor and below, the water source comes from PUB straight and falls under PUB. Then I realised from HDB that it is actually Town Council that I should be looking for as it concerns the water tank that my water supply is suppose to come from.

After all the mambo jumbo, I finally lodge a complaint successfully with PUB and at the same time, I called Town Council again. So last night, the PUB man came and opened up the meter, etc. They foundd the meter was working perfectly fine... not surprising cos I DIDN"T complain about the meter... I may not be a PhD, but I'm certainly not dumb. To say the least, a huge time of my NUS life was spent doing pressure heads, and valve controls. Anyways, I got PUB to help me make a complaint to Town Council also. The PUB chap claimed that Town Council needs to clear the choke and that PUB is clear from this.. They left. Yes 2 of them. To be more specific, 2 M.

Then today, the Town Council plumber called me at around noon. He came and tried to have a look at the situation. Then he claimed that the problem is actually just before the meter. That part, however, belongs to PUB. He tried to clear the sediment and has been successful he reported. "Tonight you come back, sure pressure big big".

Tonight came and the water was tested. Other than lots of bubbles at onset, nothing has changed. So i called the plumber. His HP was off. So I called the PUB 1800 number again. Then a Faridah told me to call maintenance. The number is 62824344. Then I spoke to a man and he said this is the SOC. It is an operations control centre. Not Maintenenace. He tried to brush my away and then I said I'm pushed by PUB and Town Council already, please do not brush me off. He said he will get the officer to call me. The officer from Maintenance. Till now, still no calls. I tried to call 62824344, no one picked.

Thank you civil servants. You bunch of marons.

I've decided that this game is quite fun. I'll continue to play it until I get a satisfactory result or until I get busy with other things... I am a Singaporean afterall.